SERVICES - Infrastructure.Net

IDN has two client groups to service: LEGACY ENTERPRISE

IDN services a number of large enterprise organizations that originally purchased the ARCHIBUS/FM facility management solution and then
added a 3rd party product named "FMstudio" the predecessor to iDN
as their web "Front End"

ARCHIBUS offers a web component called "Web Central" which some consider complex and expensive to purchase, install and maintain - it
is also difficult to modify without an advanced skill set or professional consultant.

Infrastructure.Net has a number of Legacy Enterprise Clients:

Washington State Dept of Transportation - 1700 buildings
Collier County Government - 683 buildings
Florida Institute of Technology - 200 + buildings
Lee County Electric Coop - large Florida Head office
Sacred Heart University - Boston Area campus

Each of these large clients have a variety of things in common:

Microsoft SQL Server Database Engine
Migrated to a Virtual Machine (VM) environment
Supported fully by the IDN technical staff via a VPN connection
Server is on premise and under the control of the IT department
Server is available for maintenance and updates
System has considerable customization to address:

unique processes
reporting
user interface requirements

Therefore each instance is somewhat unique, each site has a different set of application modules, however all are primarily focused on the iDN Work Management activities.

Each client pays an annual maintenance subscription fee to IDN to provide software updates and fixes as required.

Additionally each client usually purchases a "Time Block" to address support and custom development projects.

All clients are seeing a trend towards mobile devices including the Apple iPad and the corresponding need to allow access to data and drawings via the internet - now being called "A Private Cloud"

IDN offers each client the option to consider moving to a "Managed Service" offering by moving their Virtual Machine to an external host and have IDN play a more active role in the overall management of the system. This migration may not ever be possible for some organizations because of security concerns.

and CLOUD HOSTED

iDN12.com is the future direction for our ongoing software development efforts, this is a "Cloud" based solution that provides a client organization with a "Virtual Workspace" accessible via any browser and almost any device from anywhere where an internet connection exists - Hard Wire,
WiFi or Cellular.

The critical component of iDN12 is the ability to display Computer Aided Design (CAD) floor plans on any device without any plug-in software of external software application.

Typically CAD drawings are enormous in size and near impossible to transmit to a mobile device. iDN12 solves this challenge by dynamically producing a zoom-able "picture" image of the drawing along with the synchronized related data.

iDN12 provides each organization with a Hosted Portal for a monthly fee
The Portal offers a Simple User Interface - featuring "Big Button" ease of use for users from many different devices. The iDN12 Portal supports all web browsers as well as Android phones and iPads.

The fast and powerful Drawing Explorer allows easy access to an organization's library of floorplans, suite plans and architectural details all via an easy to use, plug in free interface.

The iDN12 Portal offers a low cost solution that is scalable for any size organization. It is very flexible in that selected applications can be made available so a client can start small and grow the number of users and capabilities as required.

One of the significant advantages of a hosted portal is the availability of a very high level of support services and very fast response times to any issues. There are no delays when changes or additions are required. This also holds true for customization services or user "tailoring" - as the system is available 7 x 24 for both end users, administration staff and IDN technical service personnel.

The IDN12.com workspaces are located in a SAS 70 data center owned by RackSpace a major player in Cloud Computing - RackSpace provides a very high level of services availability, security, redundancy and high speed bandwidth.

iDN12 has been designed and engineered by our very experienced IT professionals utilizing the latest Microsoft Windows 2008 64 Bit Server Operating System, Microsoft 2008 SQL Server Database Engine inside a custom configured VMware Container.

The VMware Container allows for easy environment duplication, backup, movement and fall back snapshots in addition to very tight security and ultra web performance.

Call or email today for a Webex Demonstration and to request a trial
system for your organization's drawings and facilities related data.